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Behavioral Billing®

Behavioral Billing® Credentialing Center

Free payer credentialing, enrollment, EDI, ERA, and EFT guidance for behavioral health and speech therapy practices across Virginia, Maryland, and Washington, DC.


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Behavioral Billing®Free Resource Library
Behavioral Billing® Credentialing Center

Find the right credentialing route before you submit the first claim.

Choose your provider type, region, and payer to find the right credentialing path, then open the payer guide and official source before you apply.

Choose your path

Choose the credentialing path that matches your provider.

Payer names can cover multiple networks and provider types. Select the provider type, region, and program together so you follow the route that actually applies to your practice.

Provider type

Choose the type of provider you are credentialing.

Region

Program / network

Choose the payer program you need.

Narrow the results to commercial plans, Virginia Cardinal Care, Maryland HealthChoice, or state Medicaid enrollment.

23 credentialing results
Credentialing results

Find the payer guide that fits your provider.

Open a payer guide to review provider type, state enrollment, portal setup, EDI, ERA, EFT, payer IDs, and the steps to confirm before you start billing.

Commercial

CareFirst BlueCross BlueShield

MD / DC / Northern VACore requirements reviewed

BH: Use the CareFirst professional network process with CAQH for behavioral health participation. Confirm the exact CareFirst product/network before treating members.

Speech: Use the CareFirst professional network process as a Speech Therapist provider type. Speech is handled as outpatient rehabilitation, not as behavioral health.

Commercial / Behavioral

UnitedHealthcare / Optum

VA / MD / DCPayer-family requirements reviewed

BH: Apply through Optum Behavioral Health / Provider Express using the behavioral-health provider type that matches the clinician or organization.

Speech: Outpatient speech-language pathologists and therapy clinics credential and contract through Optum Physical Health on behalf of UnitedHealthcare.

Commercial

Aetna Commercial

VA / MD / DCCore requirements reviewed

BH: Select the Behavioral Health application path in Aetna's network participation process and complete CAQH credentialing.

Speech: Use Aetna's medical/health-care-professional network participation path appropriate to the SLP or therapy organization; do not use the Behavioral Health application solely because the practice also serves behavioral-health patients.

Commercial / Behavioral

Cigna / Evernorth Behavioral

VA / MD / DCVerify current application availability before applying

BH: Apply to the Evernorth Behavioral Health network. Behavioral clinicians, clinics and facilities follow Evernorth behavioral credentialing and CAQH requirements.

Speech: Use Cigna Healthcare's medical credentialing/network process for speech therapy. Do not use the Evernorth Behavioral Health application for SLP.

Mid-Atlantic

Kaiser Permanente Mid-Atlantic

MD / VA / DCCore requirements reviewed

BH: Complete Kaiser Mid-Atlantic community-provider onboarding for the behavioral-health provider type and verify current behavioral participation requirements.

Speech: Complete Kaiser Mid-Atlantic network onboarding as a rehabilitation/therapy provider and verify the applicable referral and utilization-management pathway.

Commercial

Anthem Blue Cross and Blue Shield Virginia

VACore requirements reviewed

BH: Use Anthem Virginia commercial provider enrollment/CAQH and behavioral-health provider resources.

Speech: Use Anthem Virginia commercial provider enrollment/CAQH as the therapy provider type. Do not route SLP through behavioral-health resources.

Commercial / Medicaid family

Sentara Health Plans

VASome enrollment requirements vary by product; confirm before applying

BH: Use Sentara's behavioral-health network/credentialing route. Current behavioral-health network availability is time-sensitive and should be checked before applying.

Speech: Use Sentara's ancillary/therapy provider credentialing route for Speech Therapy and confirm network availability for the SLP provider type.

Medicaid

Virginia Medicaid / Cardinal Care

VAProgram requirements reviewed

BH: Enroll through DMAS/MES, then complete behavioral-health participation steps for each applicable Cardinal Care MCO. Behavioral Health Services Redesign requirements are effective-date sensitive.

Speech: Enroll the SLP/provider group through DMAS/MES, then complete the applicable Cardinal Care MCO network enrollment for rehabilitative speech services.

Medicaid

Maryland Medicaid / HealthChoice

MDProgram requirements reviewed

BH: Enroll with Maryland Medicaid. For specialty behavioral health, complete the Carelon registration/participation path in addition to state enrollment.

Speech: Enroll with Maryland Medicaid as the therapy provider type. Ages 0–20 SLP routes to Maryland Medicaid FFS under EPSDT; age 21+ generally follows the member's HealthChoice MCO/product.

Cardinal Care

Aetna Better Health of Virginia

VAConfirm the current credentialing sequence before applying

BH: Complete DMAS/MES first, then Aetna Better Health Virginia network credentialing/enrollment. Confirm BH-specific participation requirements.

Speech: Complete DMAS/MES first, then Aetna Better Health Virginia network credentialing/enrollment. Confirm the SLP/therapy provider type; do not assume BH participation covers speech therapy.

Cardinal Care

Anthem HealthKeepers Plus

VACore requirements reviewed

BH: Complete DMAS/MES enrollment, then HealthKeepers Plus credentialing through CAQH/Anthem. Use the behavioral-health resources for BH operations.

Speech: Complete DMAS/MES enrollment, then HealthKeepers Plus credentialing as a speech/medical therapy provider. Speech therapists are credentialed as medical therapy practitioners.

Cardinal Care

Humana Healthy Horizons of Virginia

VAConfirm current credentialing details before applying

BH: Complete DMAS/MES enrollment and Humana Healthy Horizons join-network/credentialing steps. Confirm BH-specific participation requirements.

Speech: Complete DMAS/MES enrollment and Humana Healthy Horizons join-network/credentialing steps. Confirm the SLP/therapy provider type; do not assume BH participation covers speech therapy.

Cardinal Care

Sentara Community Plan

VAConfirm the current payer ID and credentialing details

BH: Complete DMAS/MES plus Sentara Community Plan network/credentialing process. Confirm BH-specific participation requirements.

Speech: Complete DMAS/MES plus Sentara Community Plan network/credentialing process. Confirm the SLP/therapy provider type; do not assume BH participation covers speech therapy.

Cardinal Care

UnitedHealthcare Community Plan of Virginia

VACore requirements reviewed

BH: Complete DMAS/MES and UHC Community Plan participation; BH clinicians may also require Optum Behavioral Health / Provider Express depending on service and contract.

Speech: Complete DMAS/MES. UHC directs outpatient PT/OT/SLP credentialing through Optum Physical Health; confirm the Virginia Community Plan product is added to the Optum Physical Health participation record.

HealthChoice

Aetna Better Health of Maryland

MDCore requirements reviewed

BH: Maintain Maryland Medicaid enrollment. For specialty behavioral health, verify Carelon registration/participation because specialty BH is carved out from the HealthChoice MCO.

Speech: Maintain Maryland Medicaid enrollment for the SLP/provider group. Ages 0–20 route speech therapy through Maryland Medicaid FFS/EPSDT; age 21+ follows the MCO's network and benefit rules.

HealthChoice

CareFirst Community Health Plan of Maryland

MDCore requirements reviewed

BH: Maintain Maryland Medicaid enrollment. For specialty behavioral health, verify Carelon registration/participation because specialty BH is carved out from the HealthChoice MCO.

Speech: Maintain Maryland Medicaid enrollment for the SLP/provider group. Ages 0–20 route speech therapy through Maryland Medicaid FFS/EPSDT; age 21+ follows the MCO's network and benefit rules.

HealthChoice

Jai Medical Systems

MDCore requirements reviewed; EFT route needs current confirmation

BH: Maintain Maryland Medicaid enrollment. For specialty behavioral health, verify Carelon registration/participation because specialty BH is carved out from the HealthChoice MCO.

Speech: Maintain Maryland Medicaid enrollment for the SLP/provider group. Ages 0–20 route speech therapy through Maryland Medicaid FFS/EPSDT; age 21+ follows the MCO's network and benefit rules.

HealthChoice

Kaiser Permanente Maryland HealthChoice

MDCore requirements reviewed

BH: Maintain Maryland Medicaid enrollment. For specialty behavioral health, verify Carelon registration/participation because specialty BH is carved out from the HealthChoice MCO.

Speech: Maintain Maryland Medicaid enrollment for the SLP/provider group. Ages 0–20 route speech therapy through Maryland Medicaid FFS/EPSDT; age 21+ follows the MCO's network and benefit rules.

HealthChoice

Maryland Physicians Care

MDCore requirements reviewed

BH: Maintain Maryland Medicaid enrollment. For specialty behavioral health, verify Carelon registration/participation because specialty BH is carved out from the HealthChoice MCO.

Speech: Maintain Maryland Medicaid enrollment for the SLP/provider group. Ages 0–20 route speech therapy through Maryland Medicaid FFS/EPSDT; age 21+ follows the MCO's network and benefit rules.

HealthChoice

MedStar Family Choice Maryland

MDConfirm current ERA and EFT enrollment details

BH: Maintain Maryland Medicaid enrollment. For specialty behavioral health, verify Carelon registration/participation because specialty BH is carved out from the HealthChoice MCO.

Speech: Maintain Maryland Medicaid enrollment for the SLP/provider group. Ages 0–20 route speech therapy through Maryland Medicaid FFS/EPSDT; age 21+ follows the MCO's network and benefit rules.

HealthChoice

Priority Partners

MDConfirm current ERA and EFT enrollment details

BH: Maintain Maryland Medicaid enrollment. For specialty behavioral health, verify Carelon registration/participation because specialty BH is carved out from the HealthChoice MCO.

Speech: Maintain Maryland Medicaid enrollment for the SLP/provider group. Ages 0–20 route speech therapy through Maryland Medicaid FFS/EPSDT; age 21+ follows the MCO's network and benefit rules.

HealthChoice

UnitedHealthcare Community Plan Maryland

MDCore requirements reviewed

BH: Maintain Maryland Medicaid enrollment. For specialty behavioral health, verify Carelon registration/participation because specialty BH is carved out from the HealthChoice MCO.

Speech: Maintain Maryland Medicaid enrollment for the SLP/provider group. Ages 0–20 route speech therapy through Maryland Medicaid FFS/EPSDT; age 21+ follows the MCO's network and benefit rules.

HealthChoice

Wellpoint Maryland

MDCore requirements reviewed

BH: Maintain Maryland Medicaid enrollment. For specialty behavioral health, verify Carelon registration/participation because specialty BH is carved out from the HealthChoice MCO.

Speech: Maintain Maryland Medicaid enrollment for the SLP/provider group. Ages 0–20 route speech therapy through Maryland Medicaid FFS/EPSDT; age 21+ follows the MCO's network and benefit rules.

Reference table

Compare credentialing routes at a glance.

Use the same selections to narrow the table, then choose a payer to open its credentialing guide. Select Official Source when you want to verify a requirement directly with the payer.

23 rows
Payer / planRegionProgramBH routeSpeech routeBefore applyingActions
CareFirst BlueCross BlueShieldBH + SLPMD / DC / Northern VACommercialUse the CareFirst professional network process with CAQH for behavioral health participation. Confirm the exact CareFirst product/network before treating members.Use the CareFirst professional network process as a Speech Therapist provider type. Speech is handled as outpatient rehabilitation, not as behavioral health.Core requirements reviewed
UnitedHealthcare / OptumBH + SLPVA / MD / DCCommercial / BehavioralApply through Optum Behavioral Health / Provider Express using the behavioral-health provider type that matches the clinician or organization.Outpatient speech-language pathologists and therapy clinics credential and contract through Optum Physical Health on behalf of UnitedHealthcare.Payer-family requirements reviewed
Aetna CommercialBH + SLPVA / MD / DCCommercialSelect the Behavioral Health application path in Aetna's network participation process and complete CAQH credentialing.Use Aetna's medical/health-care-professional network participation path appropriate to the SLP or therapy organization; do not use the Behavioral Health application solely because the practice also serves behavioral-health patients.Core requirements reviewed
Cigna / Evernorth BehavioralBH + SLPVA / MD / DCCommercial / BehavioralApply to the Evernorth Behavioral Health network. Behavioral clinicians, clinics and facilities follow Evernorth behavioral credentialing and CAQH requirements.Use Cigna Healthcare's medical credentialing/network process for speech therapy. Do not use the Evernorth Behavioral Health application for SLP.Verify current application availability before applying
Kaiser Permanente Mid-AtlanticBH + SLPMD / VA / DCMid-AtlanticComplete Kaiser Mid-Atlantic community-provider onboarding for the behavioral-health provider type and verify current behavioral participation requirements.Complete Kaiser Mid-Atlantic network onboarding as a rehabilitation/therapy provider and verify the applicable referral and utilization-management pathway.Core requirements reviewed
Anthem Blue Cross and Blue Shield VirginiaBH + SLPVACommercialUse Anthem Virginia commercial provider enrollment/CAQH and behavioral-health provider resources.Use Anthem Virginia commercial provider enrollment/CAQH as the therapy provider type. Do not route SLP through behavioral-health resources.Core requirements reviewed
Sentara Health PlansBH + SLPVACommercial / Medicaid familyUse Sentara's behavioral-health network/credentialing route. Current behavioral-health network availability is time-sensitive and should be checked before applying.Use Sentara's ancillary/therapy provider credentialing route for Speech Therapy and confirm network availability for the SLP provider type.Some enrollment requirements vary by product; confirm before applying
Virginia Medicaid / Cardinal CareBH + SLPVAMedicaidEnroll through DMAS/MES, then complete behavioral-health participation steps for each applicable Cardinal Care MCO. Behavioral Health Services Redesign requirements are effective-date sensitive.Enroll the SLP/provider group through DMAS/MES, then complete the applicable Cardinal Care MCO network enrollment for rehabilitative speech services.Program requirements reviewed
Maryland Medicaid / HealthChoiceBH + SLPMDMedicaidEnroll with Maryland Medicaid. For specialty behavioral health, complete the Carelon registration/participation path in addition to state enrollment.Enroll with Maryland Medicaid as the therapy provider type. Ages 0–20 SLP routes to Maryland Medicaid FFS under EPSDT; age 21+ generally follows the member's HealthChoice MCO/product.Program requirements reviewed
Aetna Better Health of VirginiaBH + SLPVACardinal CareComplete DMAS/MES first, then Aetna Better Health Virginia network credentialing/enrollment. Confirm BH-specific participation requirements.Complete DMAS/MES first, then Aetna Better Health Virginia network credentialing/enrollment. Confirm the SLP/therapy provider type; do not assume BH participation covers speech therapy.Confirm the current credentialing sequence before applying
Anthem HealthKeepers PlusBH + SLPVACardinal CareComplete DMAS/MES enrollment, then HealthKeepers Plus credentialing through CAQH/Anthem. Use the behavioral-health resources for BH operations.Complete DMAS/MES enrollment, then HealthKeepers Plus credentialing as a speech/medical therapy provider. Speech therapists are credentialed as medical therapy practitioners.Core requirements reviewed
Humana Healthy Horizons of VirginiaBH + SLPVACardinal CareComplete DMAS/MES enrollment and Humana Healthy Horizons join-network/credentialing steps. Confirm BH-specific participation requirements.Complete DMAS/MES enrollment and Humana Healthy Horizons join-network/credentialing steps. Confirm the SLP/therapy provider type; do not assume BH participation covers speech therapy.Confirm current credentialing details before applying
Sentara Community PlanBH + SLPVACardinal CareComplete DMAS/MES plus Sentara Community Plan network/credentialing process. Confirm BH-specific participation requirements.Complete DMAS/MES plus Sentara Community Plan network/credentialing process. Confirm the SLP/therapy provider type; do not assume BH participation covers speech therapy.Confirm the current payer ID and credentialing details
UnitedHealthcare Community Plan of VirginiaBH + SLPVACardinal CareComplete DMAS/MES and UHC Community Plan participation; BH clinicians may also require Optum Behavioral Health / Provider Express depending on service and contract.Complete DMAS/MES. UHC directs outpatient PT/OT/SLP credentialing through Optum Physical Health; confirm the Virginia Community Plan product is added to the Optum Physical Health participation record.Core requirements reviewed
Aetna Better Health of MarylandBH + SLPMDHealthChoiceMaintain Maryland Medicaid enrollment. For specialty behavioral health, verify Carelon registration/participation because specialty BH is carved out from the HealthChoice MCO.Maintain Maryland Medicaid enrollment for the SLP/provider group. Ages 0–20 route speech therapy through Maryland Medicaid FFS/EPSDT; age 21+ follows the MCO's network and benefit rules.Core requirements reviewed
CareFirst Community Health Plan of MarylandBH + SLPMDHealthChoiceMaintain Maryland Medicaid enrollment. For specialty behavioral health, verify Carelon registration/participation because specialty BH is carved out from the HealthChoice MCO.Maintain Maryland Medicaid enrollment for the SLP/provider group. Ages 0–20 route speech therapy through Maryland Medicaid FFS/EPSDT; age 21+ follows the MCO's network and benefit rules.Core requirements reviewed
Jai Medical SystemsBH + SLPMDHealthChoiceMaintain Maryland Medicaid enrollment. For specialty behavioral health, verify Carelon registration/participation because specialty BH is carved out from the HealthChoice MCO.Maintain Maryland Medicaid enrollment for the SLP/provider group. Ages 0–20 route speech therapy through Maryland Medicaid FFS/EPSDT; age 21+ follows the MCO's network and benefit rules.Core requirements reviewed; EFT route needs current confirmation
Kaiser Permanente Maryland HealthChoiceBH + SLPMDHealthChoiceMaintain Maryland Medicaid enrollment. For specialty behavioral health, verify Carelon registration/participation because specialty BH is carved out from the HealthChoice MCO.Maintain Maryland Medicaid enrollment for the SLP/provider group. Ages 0–20 route speech therapy through Maryland Medicaid FFS/EPSDT; age 21+ follows the MCO's network and benefit rules.Core requirements reviewed
Maryland Physicians CareBH + SLPMDHealthChoiceMaintain Maryland Medicaid enrollment. For specialty behavioral health, verify Carelon registration/participation because specialty BH is carved out from the HealthChoice MCO.Maintain Maryland Medicaid enrollment for the SLP/provider group. Ages 0–20 route speech therapy through Maryland Medicaid FFS/EPSDT; age 21+ follows the MCO's network and benefit rules.Core requirements reviewed
MedStar Family Choice MarylandBH + SLPMDHealthChoiceMaintain Maryland Medicaid enrollment. For specialty behavioral health, verify Carelon registration/participation because specialty BH is carved out from the HealthChoice MCO.Maintain Maryland Medicaid enrollment for the SLP/provider group. Ages 0–20 route speech therapy through Maryland Medicaid FFS/EPSDT; age 21+ follows the MCO's network and benefit rules.Confirm current ERA and EFT enrollment details
Priority PartnersBH + SLPMDHealthChoiceMaintain Maryland Medicaid enrollment. For specialty behavioral health, verify Carelon registration/participation because specialty BH is carved out from the HealthChoice MCO.Maintain Maryland Medicaid enrollment for the SLP/provider group. Ages 0–20 route speech therapy through Maryland Medicaid FFS/EPSDT; age 21+ follows the MCO's network and benefit rules.Confirm current ERA and EFT enrollment details
UnitedHealthcare Community Plan MarylandBH + SLPMDHealthChoiceMaintain Maryland Medicaid enrollment. For specialty behavioral health, verify Carelon registration/participation because specialty BH is carved out from the HealthChoice MCO.Maintain Maryland Medicaid enrollment for the SLP/provider group. Ages 0–20 route speech therapy through Maryland Medicaid FFS/EPSDT; age 21+ follows the MCO's network and benefit rules.Core requirements reviewed
Wellpoint MarylandBH + SLPMDHealthChoiceMaintain Maryland Medicaid enrollment. For specialty behavioral health, verify Carelon registration/participation because specialty BH is carved out from the HealthChoice MCO.Maintain Maryland Medicaid enrollment for the SLP/provider group. Ages 0–20 route speech therapy through Maryland Medicaid FFS/EPSDT; age 21+ follows the MCO's network and benefit rules.Core requirements reviewed
No credentialing records match the current filters.
Before you bill: credentialing, contracting, state enrollment, EDI, ERA, and EFT are separate checkpoints. A provider can be credentialed and still be unable to bill or receive payment correctly if downstream enrollment is incomplete.